Happy Friday!

I wanted to talk today about not getting down when you have a bad day.

I know that’s easier said than done, but there’s often times when we have such a bad day, when a series of events happens where you just think, “How can I possibly recover from this?

That day for me was Monday this week. Monday this week was the day from hell for me.

As most of you know, I’ve got an online course going on at the moment for Facebook Messenger, and on Monday morning, I was bombarded with some students, saying that they couldn’t log in.

When I went and tried to log in myself, I couldn’t find my site! You could imagine my panic!

I.T eventually worked on it through the day and after a few hours, they got it sorted.

Shortly after, I then had a major supply deal that we’ve been working on for weeks, and weeks, which was worth a lot, fell through for reasons really that were … well, it could have been resolved, but it ended up falling through anyway.

That afternoon, I decided to upgrade my Mac, and when it tried to upgrade, the installation stalled and when I tried to reboot, I lost everything.

A big lesson for me was that I really need to backup a lot more frequently. 

I was trying to resolve all of these issues, trying to do a thousand other things as well, and I had completely lost all my computer access.

I went to use my old backup, and because my Mac is new, it doesn’t have a normal USB plugin. So I then had to go to JB Hi-Fi, get a USB adapter and by the time I got this and I started to back up, it was going to be five or six hours before my computer came back online! 

I had lost a whole day of work and had also had every other thing imaginable go wrong.


Then, that same night, I had a call from one of my Franchisees who needed some counselling on a few thing. It wasn’t a nice conversation, but we ended up having a positive outcome.

Upon reflection, I think about these things, and I think back to when I first started doing business. Any one of these things probably from losing my computer, losing my online course access, not getting my list done etc… it would just drive my mental state down, and down, and down.

I would spiral further down and become defeated and almost paralyzed in my actions. I would just stop doing anything, and I’d give permission for myself to go home, drink wine, and put on my favourite TV series, almost indulging myself in this moment of weakness.

Over time though, I’ve learned to deal with these sorts of things much better, and so that night, when I left my office, I put on my favourite podcast on my way home.

I refocused!

When I got home, I didn’t have my computer because I had to start to reboot and recover all my laptop items, however whilst I was doing that, I just got my pen and paper out, started writing down solutions for all of these challenges, and then an amazing thing happened.

This video that I had posted earlier that morning on my Billy Rickman Professional page about re-booking, went berserk.

I think now, I’ve got about close to seven and a half thousand views and it’s been shared over 50 times!

There were all these people commenting on the video saying how great it was and how much it helped them. People talking to each other in the comments with their friends saying, “We need to do this in our salon.

My page likes blew up also! 

I’ve only just started working on my Billy Rickman Professional page, and it’s gone from around 180 to close to 600 page likes just this week! In a few years time, I’ll probably look back in this and go, “Well, that was pretty low,” but for me, right now, as I’m starting out on this different side of my business, it was all pretty exciting stuff!

My week was just getting better, and better, and better.

On Tuesday, which was the day after the Monday from hell, I had a strategy meeting with my senior team members at head office, and we went through our plan for 2018.

Marketing, sales, everything you can possibly imagine in terms of a strategy session, and I felt so much better from that.

Tuesday just kept getting better. I started to get these emails from random people saying they love what we’re doing, can they come and work for us in our offices with our sales, and marketing, and coaching teams.

I had some messages from random people in Sydney and Melbourne asking me to come down and do a sales seminar for them and their teams.

Then, as the week is ending now, I’ve looked at my Marketing Messenger course, and I’ve signed up close to 50 new students this week!

What started as a really, really terrible week, and Monday was just going from bad to worse; by the end of the day, in the flip of a switch, it just got better, and it continued to get better.

My message today is simple. If you’re having a bad day or you feel like there’s just been a series of events where the universe is against you and sales haven’t been good, or your staff have just turned on you and they’re not doing well, or perhaps a new competitor just opened up down the road and they’re stealing all your clients.

Maybe you might even have personal situations that are happening to you right now that are affecting you professionally in your decision-making.

I just really want to send this message to let you know that it can change overnight.

I know the metaphor about the gym has been used by other people before, but it really is true. You must try to build that muscle inside your mind.

The more you train your mental strength, the more you resist, and the more you push through those times when you can’t get that final rep out, but you push through… that’s when you tear your muscle, and that’s when you really start to grow that muscle.

In this case, thats when you build your mental strength.

If you’re having those moments right now, or you’ve had those moments in the past, or when you have those moments in the future, (which is inevitable in business), don’t fall into the trap of just feeling defeated.

Don’t become paralyzed. Don’t fall into inaction. Work through it, push through, and just know that your greatness and your success can be just around the corner, and you in fact can turn it around in one night.

Just keep pushing through it, and you will come to the end soon enough, and you will be a stronger, better business owner and entrepreneur because of it.

What started out to be pretty crappy week for me, turned into an incredible week for me.

2018 is looking hugely exciting with the launch of our Inner Circle Coaching and continuing on with some new online courses for Salon Owners.

We’re just about to open up a new window for our Buying Group as well, so we’ve got so many exciting things happening.

That’s what I really needed to focus on rather than being defeated in the moments of Monday. Instead, I needed to keep focused on the excitement for what is to come and thats what you need to do too.

If you’re going through this, reset your thinking. Know that it can be better, know that you can be better, but the only thing that will make it better is to take action and find solutions to whatever it is that is bringing you down right now.

If you’re interested in going our Inner Circle coaching, you can register your expression of interest by clicking here. This will only be limited to a select few Salons, so make sure you express your interest quickly to be sure you don’t miss out.

Keep being awesome!

Billy Rickman

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